The New Retail
Solestruck’s innovative “medical clinic for the shoe addicted” rethinks retail with its new oFFline showroom approach to sales.
Kathy Passero
Service, Please: Putting on the Ritz
The Ritz-Carlton hotel chain is legendary for its stellar service. Here, Ritz-Carlton Leadership Center VP Diana Oreck shares a simple plan for putting those fabled service principles to work in your store.
Simon Says
Five strategies for success from business innovator and leadership expert Simon Sinek.
Sense Appeal
How the right soundtrack, aroma and color scheme can turn passersby into repeat customers.
On the Retail Couch
Brand psychologist Karen Reuther weighs in on how to meet your muse and more success strategies.
Tech Talk
Five smart steps to make the digital era work for brick-and-mortar stores, from Google’s Bonita Stewart.
American Original
Talking shop with American Giant’s Bayard Winthrop, the man who brought Made in the U.S.A. back to life.
Story Time
Entrepreneur and master of retail reinvention Rachel Shechtman shares insights from Story, her unique rotating concept store in New York, and offers advice on how retailers can create success stories of their own.
Prophet Sharing
Gazing into the surprisingly bright future with “retail prophet” Doug Stephens—and what retailers should do now to make the most of it.
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