Everything’s bigger in Texas, and that’s certainly the case at Gregory’s, a 5,800-square-foot shop carrying a vast array of designer shoes, clothing and accessories for men and women. Opened in Dallas in 1989, Gregory’s has expanded to include locations in Houston, Las Vegas and Los Angeles (via acquisition of Fred Segal Feet this year), with an Atlanta outpost set to open next year. Thanks to unique labels like Amaranti, Massimo Dogana and Diego Dolcini, the shop’s owner, Jon Harris, says the store has “cultivated a cult following.”
Top-selling styles for fall: All of our crystal shoes and a variety of boots.
Best new shoe added to your mix this season: The Baldan “Black Swan” ballerina flat.
What is your store’s go-to designer brand year-in and year-out? This question really depends on our customers’ needs. For crystal shoes, Gianmarco Lorenzi and Le Silla. For men’s loafers, Rodney P. Hunt and Fonzworth Bentley.
What are your top-selling accessories? Our handbag business has been doing very well, especially our designer exclusives. There is a waiting list for some styles of Sylvia Toledo’s crystal evening bags and python clutches.
How would you describe your approach to buying? We always want the newest and freshest designers who pride themselves on quality craftsmanship.
Has your customer base “recovered” more so than the overall economy? As a luxury retailer, we have always been optimistic about our business. Luckily, we have not been affected by the economy’s financial status quo.
What one word best describes your customer? I just made up a word: trend-jetsetter.
What has been the biggest change in their shopping and buying behavior this year? Nothing. Our clients are pretty consistent. When they want something, they get it.
What’s more important to your customers: label, style or price? Style with quality craftsmanship is very important.
How are your online sales? We have seen a healthy growth in our online sales this year. We just launched our new site yesterday and already have three overseas orders from new clients.